Rampline
Effective April 19, 2026 · v2.4

Terms of service, short enough to read.

Written in plain English, then checked by lawyers.

Your content stays yours

You own your account lists, your messages, and your reply history. We just host them.

Fair use is the only use

No spam, no impersonation, no using Rampline to train a competitor. Otherwise, go hard.

Disputes in San Francisco

California law, individual arbitration, 30-day opt-out if you prefer court.

Accepting these terms

By creating an account, clicking "Accept", or using the Rampline service, you agree to be bound by these Terms of Service ("Terms") between you and Rampline Labs, Inc. If you are accepting on behalf of an organization, you represent you have authority to bind that organization.

If you do not agree, do not use the service. You can close your account from the product at any time.

The service

Rampline provides an AI-powered outbound agent. It sources accounts and contacts matching your ICP, scores them on publicly observable buying signals, drafts and sends outreach on your behalf, processes replies, and books meetings on your calendar.

The service is software-as-a-service. We may ship new features, retire old ones, and improve models continuously. We will give at least 30 days' notice in-product before removing a material feature that you have been actively using.

Your account

One human, one account. You are responsible for keeping your credentials secure and for any activity under them. Notify us immediately at security@rampline.co if you suspect compromise.

Minimum age is 18. If you create an account for a team, you are the workspace owner and can invite, remove, and manage members under your paid seat count.

Acceptable use

Do not use Rampline to harass recipients, impersonate real individuals or organisations without authorisation, send content that violates applicable law, or attempt to circumvent our rate limits, sending caps, authentication, or billing.

Do not scrape, resell, or re-host our service or outputs. Do not use Rampline to train competing machine-learning models without a separate written agreement.

Do not upload or target personal data about third parties without a lawful basis to do so. You are the data controller for the contacts your agent reaches; we are your processor.

Sending on your behalf

Rampline sends messages that identify you as the sender. You are responsible for ensuring your use complies with the sending laws that apply to you and to your recipients — including CAN-SPAM in the US, CASL in Canada, GDPR and the ePrivacy Directive in the EU and UK, and any equivalent local regime.

Every message the agent sends includes a functioning unsubscribe mechanism and your business identity. Do not disable, obscure, or misrepresent either. Opt-outs are honoured across your entire workspace, permanently, and cannot be cleared by re-importing a list.

You confirm you have a lawful basis — legitimate interest, consent, or an existing business relationship — for contacting the people your agent reaches. We provide suppression tooling; we do not determine your lawful basis for you.

We enforce per-domain volume caps and may pause sending on an identity whose engagement or complaint rate indicates recipient harm. This protects your deliverability as well as ours, and is not a service failure.

Your content

Your content is yours. You retain all rights to the account lists, messages, and reply history generated in your workspace.

You grant us a limited, non-exclusive license to host, process, and display your content only as needed to provide the service. We do not use your messages or reply data to train publicly available generative models.

You are responsible for the accuracy of the claims your agent makes on your behalf. Review your positioning inputs — the agent writes from what you give it.

Fees & billing

Rampline is sold on annual plans priced by the number of accounts your agent monitors. There is no free tier. Pricing is agreed in an order form before your workspace is provisioned.

Fees are quoted in USD and billed annually in advance. Every contract carries a 60-day out: if the agent has not produced qualified meetings in the first two months and we cannot fix it, you may terminate and we refund the unused remainder of the term. Taxes are additional where applicable.

Non-payment may result in suspension. We will restore access promptly upon receipt of past-due balances.

Intellectual property

The Rampline service, including the scoring model, signal sources, agent designs, and software, is owned by Rampline Labs, Inc. and its licensors. Nothing in these Terms transfers ownership to you.

We welcome feedback. If you send us ideas, suggestions, or bug reports, you grant us a perpetual, irrevocable, royalty-free license to use them without attribution. (We'll still often credit you — just not obligated to.)

Disclaimers

Rampline is an outbound tool, not a guarantee of sales outcomes. We make no warranty as to the number of replies or meetings you will receive, the accuracy of any third-party signal or contact data, or the deliverability of any individual message.

The service is provided "as is". To the fullest extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the fullest extent permitted by law, Rampline's aggregate liability to you for any claim arising out of these Terms is limited to the greater of (a) the amounts you paid us in the 12 months preceding the claim, or (b) one hundred US dollars.

We are not liable for indirect, incidental, special, or consequential damages, even if advised of the possibility.

Termination

You may cancel any time from the product. We may suspend or terminate your account for material breach of these Terms, extended non-payment, or risk to our service or users.

After termination, we will retain your data for 30 days to allow export, then purge it per the Privacy policy.

Governing law & disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. The exclusive venue for any non-arbitrable dispute is the state and federal courts located in San Francisco County, California.

Most disputes will be resolved by binding arbitration in San Francisco, on an individual basis. You may opt out of arbitration within 30 days of signup by emailing legal@rampline.co.

Changes to these terms

We may update these Terms from time to time. When we do, we will post the revised version here and, for material changes, notify you in-product or by email at least 30 days before they take effect.

Your continued use after the effective date constitutes acceptance of the revised Terms.

Contact

Legal · legal@rampline.co

Security · security@rampline.co

Postal mail · Rampline Labs, Inc., 2201 Valencia St, Suite 210, San Francisco, CA 94110, USA

Lawyer in the loop?

Forward these to legal@rampline.co — we redline fast.

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